SMS Terms & Conditions

Last Updated: August 21, 2025

By providing your mobile phone number and opting in to receive SMS messages from Scentsational Soaping Supply (“we,” “us,” “our”), you agree to the following terms and conditions:

1. Program Description

We use SMS messaging, powered by Twilio, to send you transactional alerts, order updates, customer support messages, and/or promotional content (if you opt in). Message frequency may vary.

2. Consent

By opting in, you consent to receive SMS messages at the phone number you provided. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

3. Cost and Message Frequency

• Message and data rates may apply depending on your mobile plan.
• Message frequency will vary based on your interactions with us.
• You are responsible for any charges billed by your carrier.

4. Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. After you send STOP, you may receive a one-time confirmation message. No further messages will be sent unless you re-subscribe.

5. Help

For support, reply HELP to any message or contact us at:

• Email: twilio@scentsationalsupply.com
• Phone: 1-224-368-4650

6. Carriers

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile service provider.

7. Privacy

We respect your privacy. Personal data collected through our SMS program will be handled in accordance with our Privacy Policy.

8. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our SMS program.

9. Security

We implement reasonable measures to protect your information, but cannot guarantee absolute security.

10. Accuracy of Information

We are not responsible for incorrect, incomplete, or outdated information transmitted via SMS.

11. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the SMS service.

12. Governing Law

These terms are governed by the laws of McHenry County, IL, without regard to its conflict of law principles.

14. Termination

We may terminate your access to the SMS program at any time for violations of these terms or at our sole discretion.

15. No Warranty

The SMS service is provided “as is” without warranties of any kind, express or implied.

16. Changes

We reserve the right to update or terminate this SMS program at any time. Changes may include:

• a. Updating the content, frequency, or type of messages sent.
• b. Modifying the eligibility requirements or terms of use.
• c. Discontinuing the SMS program entirely.

All changes will be effective when posted to this page. Continued use of the SMS service after changes indicates your acceptance of the updated terms.